Shipping policy

SHIPPING TIME

Orders placed by 2:00pm CT Monday-Friday are normally shipped same day. We ship every order as quickly as possible.
 

Return Policy

All sales are final unless a material defect with the part(s) is discovered. In this event, a full refund will be issued to the customer upon our receipt of the defective part(s) and associated paperwork originally sent to the customer.

Any part(s) with a material defect must be identified within 30 days.

No returns after 30 days from purchase date.

No returns on any items labeled “Non-returnable”.

No returns on any items in an “As Removed” condition.

To inquire about a refund email partsales@jetpros.com and include the following information.

1. Order Number

2. Part number and quantity to be returned

3. Specific reason for the return